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FAQ
1) Is there a guarantee for the delivery of your Rafael Payare tickets?You will be notified of the approximate ship date after you order. Typically Rafael Payare tickets are shipped within 1 business day but there may be cases where the classical tickets are not shipped right away. We guarantee that your Rafael Payare tickets will arrive to you in time for the event. If it is not possible to get your Rafael Payare tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the classical event.
2) Do you provide any guarantees for my Rafael Payare tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Rafael Payare tickets will be authentic and that you will receive them in time to attend the Rafael Payare event. If the Rafael Payare tickets are hard tickets, they will be mailed to you. If Rafael Payare tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) What do I do if I received an error message when placing my Rafael Payare ticket order?If you see an error message when you are placing your order for Rafael Payare tickets, check to make sure that the details you provided on the Rafael Payare order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the classical event that I have tickets for is cancelled and no replacement Rafael Payare event is scheduled?We suggest calling your ticket broker that was listed on your Rafael Payare order receipt. You may need to return the Rafael Payare tickets to receive a full refund. If you have received your Rafael Payare tickets electronically, you do not need to return them. The classical ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) How do I make sure that the Rafael Payare discount code is properly applied to my classical order?All of our tickets are offered at discounted prices. However, if a Rafael Payare discount code was provided, simply enter it in the proper area at checkout. Once you enter the Rafael Payare discount code, scroll up and verify that the discount code was applied for your Rafael Payare tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.