FAQ
1) Where does TicketSupply.com get the Raul Malo tickets it offers for sale?The Raul Malo tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Raul Malo tickets are authentic and valid for entry!
2) I love country & folk events! What are the prices of the tickets for Raul Malo in my area?The prices for Raul Malo are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to country & folk; here you will then look for the Raul Malo listed. Raul Malo ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Raul Malo tickets.
3) What do I do if the Raul Malo event that I had tickets for is postponed and rescheduled but I cannot go?If the Raul Malo event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Raul Malo tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Raul Malo schedule to reflect the new date. TicketSupply.com is not responsible for postponed Raul Malo events and can not issue any refunds for these. If there is no rescheduled date and the Raul Malo event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Why isn't my name displayed on my Raul Malo tickets?You are purchasing these Raul Malo tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Raul Malo event. Since the concert venue only scans the ticket barcodes, the name on the Raul Malo ticket is irrelevant. It should not prevent you from seeing Raul Malo and experiencing the full country & folk event.
5) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Raul Malo event is scheduled?We suggest calling your ticket broker that was listed on your Raul Malo order receipt. You may need to return the Raul Malo tickets to receive a full refund. If you have received your Raul Malo tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.