FAQ
1) I think I may have received the wrong Reading Symphony Orchestra tickets. What do I do?It is rare that a buyer will receive the wrong Reading Symphony Orchestra tickets, but accidents can happen. If you believe that you have received the incorrect Reading Symphony Orchestra tickets, please contact the ticket broker that is listed on your Reading Symphony Orchestra receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Reading Symphony Orchestra tickets are in a better section, then the ticket broker might have decided to upgrade your Reading Symphony Orchestra tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Reading Symphony Orchestra tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
2) What do I do if my order for Reading Symphony Orchestra tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Reading Symphony Orchestra tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Reading Symphony Orchestra order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Reading Symphony Orchestra tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Reading Symphony Orchestra tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Reading Symphony Orchestra gate opening times for the venue?The best way to get the most accurate and updated Reading Symphony Orchestra event details is to contact venue directly. A classical representative will be able to direct you to find more information about parking and any relevant security details for the Reading Symphony Orchestra event. The representative will also be able to provide you with the Reading Symphony Orchestra gate/door opening times. In most cases, this Reading Symphony Orchestra event information will also be available on the venues web site.
4) How do I find the seats for Reading Symphony Orchestra tickets?On the page containing Reading Symphony Orchestra ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Reading Symphony Orchestra seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Reading Symphony Orchestra ticket notes.
5) Why isn't my name displayed on my Reading Symphony Orchestra tickets?You are purchasing these Reading Symphony Orchestra tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Reading Symphony Orchestra event. Since the concert venue only scans the ticket barcodes, the name on the Reading Symphony Orchestra ticket is irrelevant. It should not prevent you from seeing Reading Symphony Orchestra and experiencing the full classical event.