FAQ
1) Do you provide any guarantees for my Red Palace tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Red Palace tickets will be authentic and that you will receive them in time to attend the Red Palace event. If the Red Palace tickets are hard tickets, they will be mailed to you. If Red Palace tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Is there a guarantee for the delivery of your Red Palace tickets?You will be notified of the approximate ship date after you order. Typically Red Palace tickets are shipped within 1 business day but there may be cases where the musical & play tickets are not shipped right away. We guarantee that your Red Palace tickets will arrive to you in time for the event. If it is not possible to get your Red Palace tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the musical & play event.
3) How do I find the seats for Red Palace tickets?On the page containing Red Palace ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Red Palace seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Red Palace ticket notes.
4) How can I get aisle seats to see Red Palace?For any tickets, including those to see Red Palace, aisle seats are a hot item. If any Red Palace ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Red Palace tickets. Buyers should read the information listed in the ticket posting details (under the Red Palace specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Red Palace seats are not located on an aisle.
5) How are Red Palace ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Red Palace tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Red Palace ticket prices.