FAQ
1) How do I make sure that the Redsfest discount code is properly applied to my festival & tour order?All of our tickets are offered at discounted prices. However, if a Redsfest discount code was provided, simply enter it in the proper area at checkout. Once you enter the Redsfest discount code, scroll up and verify that the discount code was applied for your Redsfest tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) Help!!! I lost my Redsfest tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Redsfest tickets. You can contact the ticket broker to see if he or she can have the venue resend the Redsfest tickets. However, there are no guarantees so it is important that you keep the Redsfest tickets safe once you receive them. You can find your Redsfest ticket broker's information on your receipt that was emailed to you.
3) Where does TicketSupply.com get the Redsfest tickets it offers for sale?The Redsfest tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Redsfest tickets are authentic and valid for entry!
4) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement Redsfest event is scheduled?We suggest calling your ticket broker that was listed on your Redsfest order receipt. You may need to return the Redsfest tickets to receive a full refund. If you have received your Redsfest tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) How do I know if the Redsfest event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Redsfest event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Redsfest event information along with any alternate parking arrangements due to treacherous conditions in and around the location.