FAQ
1) What do I do if my order for Reno Philharmonic tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Reno Philharmonic tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Reno Philharmonic order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Reno Philharmonic tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Reno Philharmonic tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Reno Philharmonic gate opening times for the venue?The best way to get the most accurate and updated Reno Philharmonic event details is to contact venue directly. A classical representative will be able to direct you to find more information about parking and any relevant security details for the Reno Philharmonic event. The representative will also be able to provide you with the Reno Philharmonic gate/door opening times. In most cases, this Reno Philharmonic event information will also be available on the venues web site.
3) I think I may have received the wrong Reno Philharmonic tickets. What do I do?It is rare that a buyer will receive the wrong Reno Philharmonic tickets, but accidents can happen. If you believe that you have received the incorrect Reno Philharmonic tickets, please contact the ticket broker that is listed on your Reno Philharmonic receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Reno Philharmonic tickets are in a better section, then the ticket broker might have decided to upgrade your Reno Philharmonic tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Reno Philharmonic tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
4) Why isn't my name displayed on my Reno Philharmonic tickets?You are purchasing these Reno Philharmonic tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Reno Philharmonic event. Since the concert venue only scans the ticket barcodes, the name on the Reno Philharmonic ticket is irrelevant. It should not prevent you from seeing Reno Philharmonic and experiencing the full classical event.
5) I want to purchase classical tickets but I don't know if an event for Reno Philharmonic is planned in the near future. How do I find information about the Reno Philharmonic schedule?TicketSupply.com posts the Reno Philharmonic schedule if it has been made public. You can view the Reno Philharmonic schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Reno Philharmonic. Just select the tickets you want, make a purchase, and get ready to attend that classical event of a lifetime!