FAQ
1) Who determines the face value of my Robert Glasper Trio ticket?The artist, venue, or promoter determines the face value of your Robert Glasper Trio ticket. TicketSupply.com does not play any role in determining face values of Robert Glasper Trio or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) Do you offer discounted tickets for jazz & blues events?Yes, TicketSupply.com offers discounted pricing on tickets for jazz & blues events and every other concert event. You can search by jazz & blues or by the name of a specific performer (i.e. "Robert Glasper Trio") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
3) What if the Robert Glasper Trio event is postponed?If the Robert Glasper Trio event is postponed, your Robert Glasper Trio tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Robert Glasper Trio tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Robert Glasper Trio tickets.
4) How can I get aisle seats to see Robert Glasper Trio?For any tickets, including those to see Robert Glasper Trio, aisle seats are a hot item. If any Robert Glasper Trio ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Robert Glasper Trio tickets. Buyers should read the information listed in the ticket posting details (under the Robert Glasper Trio specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Robert Glasper Trio seats are not located on an aisle.
5) I think I may have received the wrong Robert Glasper Trio tickets. What do I do?It is rare that a buyer will receive the wrong Robert Glasper Trio tickets, but accidents can happen. If you believe that you have received the incorrect Robert Glasper Trio tickets, please contact the ticket broker that is listed on your Robert Glasper Trio receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Robert Glasper Trio tickets are in a better section, then the ticket broker might have decided to upgrade your Robert Glasper Trio tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Robert Glasper Trio tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.