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FAQ
1) What if the Rock USA Music Festival event is postponed?If the Rock USA Music Festival event is postponed, your Rock USA Music Festival tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Rock USA Music Festival tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Rock USA Music Festival tickets.
2) What do I do if the Rock USA Music Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Rock USA Music Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Rock USA Music Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Rock USA Music Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Rock USA Music Festival events and can not issue any refunds for these. If there is no rescheduled date and the Rock USA Music Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) How do I find the seats for Rock USA Music Festival tickets?On the page containing Rock USA Music Festival ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Rock USA Music Festival seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Rock USA Music Festival ticket notes.
4) Can my Rock USA Music Festival tickets be sent to an address other than my billing address?Rock USA Music Festival tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Rock USA Music Festival ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Rock USA Music Festival tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) How are Rock USA Music Festival ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Rock USA Music Festival tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Rock USA Music Festival ticket prices.