FAQ
1) How do I find parking information, security procedures, and the Rogue Wave gate opening times for the venue?The best way to get the most accurate and updated Rogue Wave event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Rogue Wave event. The representative will also be able to provide you with the Rogue Wave gate/door opening times. In most cases, this Rogue Wave event information will also be available on the venues web site.
2) Is there a way for me to verify that my Rogue Wave tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Rogue Wave, or any other, tickets. However, TicketSupply.com verifies that all Rogue Wave tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) Why isn't my name displayed on my Rogue Wave tickets?You are purchasing these Rogue Wave tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Rogue Wave event. Since the concert venue only scans the ticket barcodes, the name on the Rogue Wave ticket is irrelevant. It should not prevent you from seeing Rogue Wave and experiencing the full alternative event.
4) I bought Rogue Wave tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our Rogue Wave ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) What do I do if I never received or I accidentally deleted the email needed to print my Rogue Wave tickets?If you did not receive the email needed to print your Rogue Wave tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Rogue Wave receipt. They can resend the Rogue Wave tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.