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FAQ
1) What do I do if the rooFTops event that I had tickets for is postponed and rescheduled but I cannot go?If the rooFTops event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the rooFTops tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the rooFTops schedule to reflect the new date. TicketSupply.com is not responsible for postponed rooFTops events and can not issue any refunds for these. If there is no rescheduled date and the rooFTops event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Is there a way for me to verify that my rooFTops tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for rooFTops, or any other, tickets. However, TicketSupply.com verifies that all rooFTops tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) Why isn't my name displayed on my rooFTops tickets?You are purchasing these rooFTops tickets from a ticket broker who has obtained them for you from someone who couldn't attend the rooFTops event. Since the concert venue only scans the ticket barcodes, the name on the rooFTops ticket is irrelevant. It should not prevent you from seeing rooFTops and experiencing the full pop & rock event.
4) How can I find concert tickets to see rooFTops on TicketSupply.com?Browse the concert section of the site or type rooFTops into the search box on the site. TicketSupply.com always offers rooFTops tickets at the best-price online. If you are looking for another concert or pop & rock event then be sure to act quickly so you find the best-priced pop & rock tickets and seats from our large inventory!
5) I am trying to find cheap tickets to see rooFTops near my city, can you help me?TicketSupply.com offers a wide assortment of rooFTops tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the rooFTops tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting rooFTops tickets in your area. Once you find the pop & rock tickets within your price range, order them quickly so you don't miss a great show by rooFTops.