FAQ
1) How do I know I am getting a good price when buying pop & rock tickets to see Saez?Our website specializes in sold-out and unavailable seating for Saez events and many others. When you purchase Saez tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Saez ticket availability, pop & rock event popularity, and the expenses that ticket brokers incur when they obtained the Saez tickets.
2) How do I find the seats for Saez tickets?On the page containing Saez ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Saez seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Saez ticket notes.
3) I think I may have received the wrong Saez tickets. What do I do?It is rare that a buyer will receive the wrong Saez tickets, but accidents can happen. If you believe that you have received the incorrect Saez tickets, please contact the ticket broker that is listed on your Saez receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Saez tickets are in a better section, then the ticket broker might have decided to upgrade your Saez tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Saez tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) How do I make sure that the Saez discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Saez discount code was provided, simply enter it in the proper area at checkout. Once you enter the Saez discount code, scroll up and verify that the discount code was applied for your Saez tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if my order for Saez tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Saez tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Saez order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Saez tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Saez tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.