FAQ
1) Can my SFJAZZ Collective tickets be sent to an address other than my billing address?SFJAZZ Collective tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some SFJAZZ Collective ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific SFJAZZ Collective tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) How can I get aisle seats to see SFJAZZ Collective?For any tickets, including those to see SFJAZZ Collective, aisle seats are a hot item. If any SFJAZZ Collective ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the SFJAZZ Collective tickets. Buyers should read the information listed in the ticket posting details (under the SFJAZZ Collective specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the SFJAZZ Collective seats are not located on an aisle.
3) Do you provide any guarantees for my SFJAZZ Collective tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your SFJAZZ Collective tickets will be authentic and that you will receive them in time to attend the SFJAZZ Collective event. If the SFJAZZ Collective tickets are hard tickets, they will be mailed to you. If SFJAZZ Collective tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) Are the listed prices for SFJAZZ Collective tickets different from their face value?In most cases, the listed price will be different from the face value of the SFJAZZ Collective tickets. The posted price for these SFJAZZ Collective tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the SFJAZZ Collective tickets. Buyers may pay more or less than face value for their SFJAZZ Collective tickets.
5) What if the SFJAZZ Collective event is postponed?If the SFJAZZ Collective event is postponed, your SFJAZZ Collective tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your SFJAZZ Collective tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your SFJAZZ Collective tickets.