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FAQ
1) What do I do if I received an error message when placing my Shaq's Bass All Stars ticket order?If you see an error message when you are placing your order for Shaq's Bass All Stars tickets, check to make sure that the details you provided on the Shaq's Bass All Stars order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the techno & electronic event that I have tickets for is cancelled and no replacement Shaq's Bass All Stars event is scheduled?We suggest calling your ticket broker that was listed on your Shaq's Bass All Stars order receipt. You may need to return the Shaq's Bass All Stars tickets to receive a full refund. If you have received your Shaq's Bass All Stars tickets electronically, you do not need to return them. The techno & electronic ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Shaq's Bass All Stars event in several cities. Can I view the entire Shaq's Bass All Stars schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Shaq's Bass All Stars tour dates to simplify your shopping experience. Just search Shaq's Bass All Stars or browse the concert section for Shaq's Bass All Stars. There you will see the Shaq's Bass All Stars schedule listed and you'll find the dates that the Shaq's Bass All Stars event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Shaq's Bass All Stars or been to a concert or techno & electronic event then feel free to just ask one of our ticket specialists.
4) As a buyer of Shaq's Bass All Stars tickets, what are my responsibilities?TicketSupply.com requires all Shaq's Bass All Stars ticket buyers to review and understand that all sales are final and that Shaq's Bass All Stars ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any techno & electronic ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Shaq's Bass All Stars tickets will be good for the rescheduled date.
5) I think I may have received the wrong Shaq's Bass All Stars tickets. What do I do?It is rare that a buyer will receive the wrong Shaq's Bass All Stars tickets, but accidents can happen. If you believe that you have received the incorrect Shaq's Bass All Stars tickets, please contact the ticket broker that is listed on your Shaq's Bass All Stars receipt and provide your order number. Please note that your name isn't always the name on the techno & electronic tickets and that isn't a problem, those are your concert tickets. If the Shaq's Bass All Stars tickets are in a better section, then the ticket broker might have decided to upgrade your Shaq's Bass All Stars tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Shaq's Bass All Stars tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on techno & electronic tickets so you should not have any concerns.