FAQ
1) What do I do if the other concert event that I have tickets for is cancelled and no replacement ShowKCase event is scheduled?We suggest calling your ticket broker that was listed on your ShowKCase order receipt. You may need to return the ShowKCase tickets to receive a full refund. If you have received your ShowKCase tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Where does TicketSupply.com get the ShowKCase tickets it offers for sale?The ShowKCase tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your ShowKCase tickets are authentic and valid for entry!
3) I love other concert events! What are the prices of the tickets for ShowKCase in my area?The prices for ShowKCase are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to other concert; here you will then look for the ShowKCase listed. ShowKCase ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all ShowKCase tickets.
4) I want to purchase other concert tickets but I don't know if an event for ShowKCase is planned in the near future. How do I find information about the ShowKCase schedule?TicketSupply.com posts the ShowKCase schedule if it has been made public. You can view the ShowKCase schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see ShowKCase. Just select the tickets you want, make a purchase, and get ready to attend that other concert event of a lifetime!
5) I think I may have received the wrong ShowKCase tickets. What do I do?It is rare that a buyer will receive the wrong ShowKCase tickets, but accidents can happen. If you believe that you have received the incorrect ShowKCase tickets, please contact the ticket broker that is listed on your ShowKCase receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the ShowKCase tickets are in a better section, then the ticket broker might have decided to upgrade your ShowKCase tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong ShowKCase tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.