FAQ
1) Do you provide any guarantees for my Singing Out tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Singing Out tickets will be authentic and that you will receive them in time to attend the Singing Out event. If the Singing Out tickets are hard tickets, they will be mailed to you. If Singing Out tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Is there a guarantee for the delivery of your Singing Out tickets?You will be notified of the approximate ship date after you order. Typically Singing Out tickets are shipped within 1 business day but there may be cases where the other concert tickets are not shipped right away. We guarantee that your Singing Out tickets will arrive to you in time for the event. If it is not possible to get your Singing Out tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other concert event.
3) What if the Singing Out event is postponed?If the Singing Out event is postponed, your Singing Out tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Singing Out tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Singing Out tickets.
4) Help!!! I lost my Singing Out tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Singing Out tickets. You can contact the ticket broker to see if he or she can have the venue resend the Singing Out tickets. However, there are no guarantees so it is important that you keep the Singing Out tickets safe once you receive them. You can find your Singing Out ticket broker's information on your receipt that was emailed to you.
5) What is the best other concert event happening now?All of our offered other concert events are outstanding but we recommend considering our Singing Out tickets. These are very popular this year and buyers are purchasing our discounted Singing Out tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this other concert event.