FAQ
1) I think I may have received the wrong Sir Charles Jones tickets. What do I do?It is rare that a buyer will receive the wrong Sir Charles Jones tickets, but accidents can happen. If you believe that you have received the incorrect Sir Charles Jones tickets, please contact the ticket broker that is listed on your Sir Charles Jones receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Sir Charles Jones tickets are in a better section, then the ticket broker might have decided to upgrade your Sir Charles Jones tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Sir Charles Jones tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
2) How can I get aisle seats to see Sir Charles Jones?For any tickets, including those to see Sir Charles Jones, aisle seats are a hot item. If any Sir Charles Jones ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Sir Charles Jones tickets. Buyers should read the information listed in the ticket posting details (under the Sir Charles Jones specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Sir Charles Jones seats are not located on an aisle.
3) Is there a guarantee for the delivery of your Sir Charles Jones tickets?You will be notified of the approximate ship date after you order. Typically Sir Charles Jones tickets are shipped within 1 business day but there may be cases where the jazz & blues tickets are not shipped right away. We guarantee that your Sir Charles Jones tickets will arrive to you in time for the event. If it is not possible to get your Sir Charles Jones tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the jazz & blues event.
4) I do not want to miss the upcoming event for Sir Charles Jones. Do you have the event schedule?Yes! All information about the Sir Charles Jones tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Sir Charles Jones schedule. The schedule will be available in the concert, jazz & blues section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Sir Charles Jones regularly.
5) Help!!! I lost my Sir Charles Jones tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Sir Charles Jones tickets. You can contact the ticket broker to see if he or she can have the venue resend the Sir Charles Jones tickets. However, there are no guarantees so it is important that you keep the Sir Charles Jones tickets safe once you receive them. You can find your Sir Charles Jones ticket broker's information on your receipt that was emailed to you.