FAQ
1) How can I get aisle seats to see Slow Caves?For any tickets, including those to see Slow Caves, aisle seats are a hot item. If any Slow Caves ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Slow Caves tickets. Buyers should read the information listed in the ticket posting details (under the Slow Caves specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Slow Caves seats are not located on an aisle.
2) How do I find the seats for Slow Caves tickets?On the page containing Slow Caves ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Slow Caves seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Slow Caves ticket notes.
3) Is there a way for me to verify that my Slow Caves tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Slow Caves, or any other, tickets. However, TicketSupply.com verifies that all Slow Caves tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) What do I do if my order for Slow Caves tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Slow Caves tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Slow Caves order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Slow Caves tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Slow Caves tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
5) What do I do if the alternative event that I have tickets for is cancelled and no replacement Slow Caves event is scheduled?We suggest calling your ticket broker that was listed on your Slow Caves order receipt. You may need to return the Slow Caves tickets to receive a full refund. If you have received your Slow Caves tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.