FAQ
1) What do I do if the alternative event that I have tickets for is cancelled and no replacement Smile Empty Soul event is scheduled?We suggest calling your ticket broker that was listed on your Smile Empty Soul order receipt. You may need to return the Smile Empty Soul tickets to receive a full refund. If you have received your Smile Empty Soul tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Why are there sometimes fees charged for picking up Smile Empty Soul tickets?Last minute Smile Empty Soul orders may be subject to an additional fee because of the logistics of getting your Smile Empty Soul tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) I bought Smile Empty Soul tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our Smile Empty Soul ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) Help!!! I lost my Smile Empty Soul tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Smile Empty Soul tickets. You can contact the ticket broker to see if he or she can have the venue resend the Smile Empty Soul tickets. However, there are no guarantees so it is important that you keep the Smile Empty Soul tickets safe once you receive them. You can find your Smile Empty Soul ticket broker's information on your receipt that was emailed to you.
5) How do I know I am getting a good price when buying alternative tickets to see Smile Empty Soul ?Our website specializes in sold-out and unavailable seating for Smile Empty Soul events and many others. When you purchase Smile Empty Soul tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Smile Empty Soul ticket availability, alternative event popularity, and the expenses that ticket brokers incur when they obtained the Smile Empty Soul tickets.