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FAQ
1) Do you provide any guarantees for my Smokey Brights tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Smokey Brights tickets will be authentic and that you will receive them in time to attend the Smokey Brights event. If the Smokey Brights tickets are hard tickets, they will be mailed to you. If Smokey Brights tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Is there a guarantee for the delivery of your Smokey Brights tickets?You will be notified of the approximate ship date after you order. Typically Smokey Brights tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your Smokey Brights tickets will arrive to you in time for the event. If it is not possible to get your Smokey Brights tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.
3) Are the listed prices for Smokey Brights tickets different from their face value?In most cases, the listed price will be different from the face value of the Smokey Brights tickets. The posted price for these Smokey Brights tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Smokey Brights tickets. Buyers may pay more or less than face value for their Smokey Brights tickets.
4) What if the Smokey Brights event is postponed?If the Smokey Brights event is postponed, your Smokey Brights tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Smokey Brights tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Smokey Brights tickets.
5) I purchased more than one Smokey Brights ticket, are all the seats together?Unless it is clearly noted on the Smokey Brights ticket notes, all of the tickets for the Smokey Brights event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Smokey Brights receipt.