FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Soda Stereo tickets?If you did not receive the email needed to print your Soda Stereo tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Soda Stereo receipt. They can resend the Soda Stereo tickets for you. If you are unable to find your world ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) How can I get aisle seats to see Soda Stereo?For any tickets, including those to see Soda Stereo, aisle seats are a hot item. If any Soda Stereo ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Soda Stereo tickets. Buyers should read the information listed in the ticket posting details (under the Soda Stereo specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Soda Stereo seats are not located on an aisle.
3) What do I do if the Soda Stereo event that I had tickets for is postponed and rescheduled but I cannot go?If the Soda Stereo event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Soda Stereo tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Soda Stereo schedule to reflect the new date. TicketSupply.com is not responsible for postponed Soda Stereo events and can not issue any refunds for these. If there is no rescheduled date and the Soda Stereo event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Help!!! I lost my Soda Stereo tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Soda Stereo tickets. You can contact the ticket broker to see if he or she can have the venue resend the Soda Stereo tickets. However, there are no guarantees so it is important that you keep the Soda Stereo tickets safe once you receive them. You can find your Soda Stereo ticket broker's information on your receipt that was emailed to you.
5) Is there a guarantee for the delivery of your Soda Stereo tickets?You will be notified of the approximate ship date after you order. Typically Soda Stereo tickets are shipped within 1 business day but there may be cases where the world tickets are not shipped right away. We guarantee that your Soda Stereo tickets will arrive to you in time for the event. If it is not possible to get your Soda Stereo tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the world event.