FAQ
1) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Sovereignty"). Or, you can locate all performers at a particular theater venue and choose that way.
2) I think I may have received the wrong Sovereignty tickets. What do I do?It is rare that a buyer will receive the wrong Sovereignty tickets, but accidents can happen. If you believe that you have received the incorrect Sovereignty tickets, please contact the ticket broker that is listed on your Sovereignty receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the Sovereignty tickets are in a better section, then the ticket broker might have decided to upgrade your Sovereignty tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Sovereignty tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.
3) Where does TicketSupply.com get the Sovereignty tickets it offers for sale?The Sovereignty tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Sovereignty tickets are authentic and valid for entry!
4) Do you provide any guarantees for my Sovereignty tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Sovereignty tickets will be authentic and that you will receive them in time to attend the Sovereignty event. If the Sovereignty tickets are hard tickets, they will be mailed to you. If Sovereignty tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
5) How do I know if the Sovereignty event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Sovereignty event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated Sovereignty event information along with any alternate parking arrangements due to treacherous conditions in and around the location.