FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Spirit Song Festival"). Or, you can locate all performers at a particular concert venue and choose that way.
2) What do I do if the Spirit Song Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Spirit Song Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Spirit Song Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Spirit Song Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Spirit Song Festival events and can not issue any refunds for these. If there is no rescheduled date and the Spirit Song Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Spirit Song Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Spirit Song Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Spirit Song Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Spirit Song Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Spirit Song Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
4) Do you have cheap tickets for Spirit Song Festival events?Yes, TicketSupply.com offers a wide selection of cheap tickets for Spirit Song Festival shows. You can search by city, state, or by entering "Spirit Song Festival" in the search box on our web site. If you want to find other concert events, go to the concert section of our web site and view the selection of cheap tickets available.
5) Who determines the face value of my Spirit Song Festival ticket?The artist, venue, or promoter determines the face value of your Spirit Song Festival ticket. TicketSupply.com does not play any role in determining face values of Spirit Song Festival or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.