FAQ
1) What do I do if my order for Spring Doo-Wop tickets has not been confirmed by the ticket broker?If the 50s & 60s era ticket broker has not confirmed your order for Spring Doo-Wop tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Spring Doo-Wop order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Spring Doo-Wop tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Spring Doo-Wop tickets, we will try to find those with a similar price and location. However, supply and demand for 50s & 60s era events dictate price and location so there are no guarantees.
2) I think I may have received the wrong Spring Doo-Wop tickets. What do I do?It is rare that a buyer will receive the wrong Spring Doo-Wop tickets, but accidents can happen. If you believe that you have received the incorrect Spring Doo-Wop tickets, please contact the ticket broker that is listed on your Spring Doo-Wop receipt and provide your order number. Please note that your name isn't always the name on the 50s & 60s era tickets and that isn't a problem, those are your concert tickets. If the Spring Doo-Wop tickets are in a better section, then the ticket broker might have decided to upgrade your Spring Doo-Wop tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Spring Doo-Wop tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on 50s & 60s era tickets so you should not have any concerns.
3) How do I find parking information, security procedures, and the Spring Doo-Wop gate opening times for the venue?The best way to get the most accurate and updated Spring Doo-Wop event details is to contact venue directly. A 50s & 60s era representative will be able to direct you to find more information about parking and any relevant security details for the Spring Doo-Wop event. The representative will also be able to provide you with the Spring Doo-Wop gate/door opening times. In most cases, this Spring Doo-Wop event information will also be available on the venues web site.
4) Why isn't my name displayed on my Spring Doo-Wop tickets?You are purchasing these Spring Doo-Wop tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Spring Doo-Wop event. Since the concert venue only scans the ticket barcodes, the name on the Spring Doo-Wop ticket is irrelevant. It should not prevent you from seeing Spring Doo-Wop and experiencing the full 50s & 60s era event.
5) How do I find the seats for Spring Doo-Wop tickets?On the page containing Spring Doo-Wop ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Spring Doo-Wop seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Spring Doo-Wop ticket notes.