FAQ
1) Where does TicketSupply.com get the Star Metal tickets it offers for sale?The Star Metal tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Star Metal tickets are authentic and valid for entry!
2) What do I do if the Star Metal start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Star Metal event. They would be happy to let you know of any changes to the Star Metal event.
3) I think I may have received the wrong Star Metal tickets. What do I do?It is rare that a buyer will receive the wrong Star Metal tickets, but accidents can happen. If you believe that you have received the incorrect Star Metal tickets, please contact the ticket broker that is listed on your Star Metal receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Star Metal tickets are in a better section, then the ticket broker might have decided to upgrade your Star Metal tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Star Metal tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) What do I do if I never received or I accidentally deleted the email needed to print my Star Metal tickets?If you did not receive the email needed to print your Star Metal tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Star Metal receipt. They can resend the Star Metal tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) Do you offer discounted Star Metal tickets for every city on TicketSupply.com?Yes, you can find cheap Star Metal tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Star Metal and all other pop & rock events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Star Metal. You can also buy Star Metal tickets directly from TicketSupply.com with ease.