FAQ
1) I want to attend the Steinway Piano Series event in several cities. Can I view the entire Steinway Piano Series schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Steinway Piano Series tour dates to simplify your shopping experience. Just search Steinway Piano Series or browse the concert section for Steinway Piano Series. There you will see the Steinway Piano Series schedule listed and you'll find the dates that the Steinway Piano Series event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Steinway Piano Series or been to a concert or classical event then feel free to just ask one of our ticket specialists.
2) I ordered my Steinway Piano Series tickets. When will they ship?Once you have ordered your Steinway Piano Series tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Steinway Piano Series tickets using the website link and/or contact your ticket broker for more information. We guarantee that your classical tickets will arrive in time for the Steinway Piano Series event!
3) As a buyer of Steinway Piano Series tickets, what are my responsibilities?TicketSupply.com requires all Steinway Piano Series ticket buyers to review and understand that all sales are final and that Steinway Piano Series ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any classical ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Steinway Piano Series tickets will be good for the rescheduled date.
4) Do you offer discounted tickets for classical events?Yes, TicketSupply.com offers discounted pricing on tickets for classical events and every other concert event. You can search by classical or by the name of a specific performer (i.e. "Steinway Piano Series") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
5) What do I do if my order for Steinway Piano Series tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Steinway Piano Series tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Steinway Piano Series order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Steinway Piano Series tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Steinway Piano Series tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.