FAQ
1) I want to attend the Suga Free event in several cities. Can I view the entire Suga Free schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Suga Free tour dates to simplify your shopping experience. Just search Suga Free or browse the concert section for Suga Free. There you will see the Suga Free schedule listed and you'll find the dates that the Suga Free event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Suga Free or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
2) What do I do if the Suga Free start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Suga Free event. They would be happy to let you know of any changes to the Suga Free event.
3) Is there a guarantee for the delivery of your Suga Free tickets?You will be notified of the approximate ship date after you order. Typically Suga Free tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your Suga Free tickets will arrive to you in time for the event. If it is not possible to get your Suga Free tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.
4) Help!!! I lost my Suga Free tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Suga Free tickets. You can contact the ticket broker to see if he or she can have the venue resend the Suga Free tickets. However, there are no guarantees so it is important that you keep the Suga Free tickets safe once you receive them. You can find your Suga Free ticket broker's information on your receipt that was emailed to you.
5) How do I find parking information, security procedures, and the Suga Free gate opening times for the venue?The best way to get the most accurate and updated Suga Free event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Suga Free event. The representative will also be able to provide you with the Suga Free gate/door opening times. In most cases, this Suga Free event information will also be available on the venues web site.