FAQ
1) What do I do if the other concert event that I have tickets for is cancelled and no replacement Sumbuck Summer Run event is scheduled?We suggest calling your ticket broker that was listed on your Sumbuck Summer Run order receipt. You may need to return the Sumbuck Summer Run tickets to receive a full refund. If you have received your Sumbuck Summer Run tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Help!!! I lost my Sumbuck Summer Run tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Sumbuck Summer Run tickets. You can contact the ticket broker to see if he or she can have the venue resend the Sumbuck Summer Run tickets. However, there are no guarantees so it is important that you keep the Sumbuck Summer Run tickets safe once you receive them. You can find your Sumbuck Summer Run ticket broker's information on your receipt that was emailed to you.
3) What do I do if the Sumbuck Summer Run event that I had tickets for is postponed and rescheduled but I cannot go?If the Sumbuck Summer Run event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Sumbuck Summer Run tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Sumbuck Summer Run schedule to reflect the new date. TicketSupply.com is not responsible for postponed Sumbuck Summer Run events and can not issue any refunds for these. If there is no rescheduled date and the Sumbuck Summer Run event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Do you offer discounted tickets for other concert events?Yes, TicketSupply.com offers discounted pricing on tickets for other concert events and every other concert event. You can search by other concert or by the name of a specific performer (i.e. "Sumbuck Summer Run") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
5) Is there a guarantee for the delivery of your Sumbuck Summer Run tickets?You will be notified of the approximate ship date after you order. Typically Sumbuck Summer Run tickets are shipped within 1 business day but there may be cases where the other concert tickets are not shipped right away. We guarantee that your Sumbuck Summer Run tickets will arrive to you in time for the event. If it is not possible to get your Sumbuck Summer Run tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other concert event.