FAQ
1) How do I find parking information, security procedures, and the Summer Spirit Festival gate opening times for the venue?The best way to get the most accurate and updated Summer Spirit Festival event details is to contact venue directly. A festival & tour representative will be able to direct you to find more information about parking and any relevant security details for the Summer Spirit Festival event. The representative will also be able to provide you with the Summer Spirit Festival gate/door opening times. In most cases, this Summer Spirit Festival event information will also be available on the venues web site.
2) Why isn't my name displayed on my Summer Spirit Festival tickets?You are purchasing these Summer Spirit Festival tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Summer Spirit Festival event. Since the concert venue only scans the ticket barcodes, the name on the Summer Spirit Festival ticket is irrelevant. It should not prevent you from seeing Summer Spirit Festival and experiencing the full festival & tour event.
3) What do I do if my order for Summer Spirit Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Summer Spirit Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Summer Spirit Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Summer Spirit Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Summer Spirit Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
4) How do I make sure that the Summer Spirit Festival discount code is properly applied to my festival & tour order?All of our tickets are offered at discounted prices. However, if a Summer Spirit Festival discount code was provided, simply enter it in the proper area at checkout. Once you enter the Summer Spirit Festival discount code, scroll up and verify that the discount code was applied for your Summer Spirit Festival tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) Who determines the face value of my Summer Spirit Festival ticket?The artist, venue, or promoter determines the face value of your Summer Spirit Festival ticket. TicketSupply.com does not play any role in determining face values of Summer Spirit Festival or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.