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FAQ
1) I bought Sun Room tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Sun Room ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) There isn't time to ship my Sun Room tickets; can I get my tickets at will call?Yes, you can either get your Sun Room tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Sun Room ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your pop & rock tickets. Note: If you are picking your Sun Room tickets up at will call, be sure to bring your ID to the box office window.
3) Why do Sun Room tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Sun Room. When you purchase tickets to Sun Room you are purchasing from accredited ticket broker companies. The reason the tickets for Sun Room vary in price in the same section is due to different ticket brokers listing the Sun Room tickets. These brokers often list Sun Room tickets competitively based on market standards and availability but their perception and expenses of obtaining the Sun Room tickets are different per broker.
4) How do I make sure that the Sun Room discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Sun Room discount code was provided, simply enter it in the proper area at checkout. Once you enter the Sun Room discount code, scroll up and verify that the discount code was applied for your Sun Room tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the Sun Room start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Sun Room event. They would be happy to let you know of any changes to the Sun Room event.