FAQ
1) Why isn't my name displayed on my Swingin' Utters tickets?You are purchasing these Swingin' Utters tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Swingin' Utters event. Since the concert venue only scans the ticket barcodes, the name on the Swingin' Utters ticket is irrelevant. It should not prevent you from seeing Swingin' Utters and experiencing the full alternative event.
2) How do I find parking information, security procedures, and the Swingin' Utters gate opening times for the venue?The best way to get the most accurate and updated Swingin' Utters event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Swingin' Utters event. The representative will also be able to provide you with the Swingin' Utters gate/door opening times. In most cases, this Swingin' Utters event information will also be available on the venues web site.
3) What do I do if my order for Swingin' Utters tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Swingin' Utters tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Swingin' Utters order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Swingin' Utters tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Swingin' Utters tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
4) I do not want to miss the upcoming event for Swingin' Utters. Do you have the event schedule?Yes! All information about the Swingin' Utters tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Swingin' Utters schedule. The schedule will be available in the concert, alternative section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Swingin' Utters regularly.
5) I think I may have received the wrong Swingin' Utters tickets. What do I do?It is rare that a buyer will receive the wrong Swingin' Utters tickets, but accidents can happen. If you believe that you have received the incorrect Swingin' Utters tickets, please contact the ticket broker that is listed on your Swingin' Utters receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Swingin' Utters tickets are in a better section, then the ticket broker might have decided to upgrade your Swingin' Utters tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Swingin' Utters tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.