FAQ
1) I think I may have received the wrong Sy Smith tickets. What do I do?It is rare that a buyer will receive the wrong Sy Smith tickets, but accidents can happen. If you believe that you have received the incorrect Sy Smith tickets, please contact the ticket broker that is listed on your Sy Smith receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Sy Smith tickets are in a better section, then the ticket broker might have decided to upgrade your Sy Smith tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Sy Smith tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
2) How do I print my electronic r & b & soul tickets to see Sy Smith?You will need a printer and may need Adobe Reader (which is free) to print any Sy Smith tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Sy Smith"). Or, you can locate all performers at a particular concert venue and choose that way.
4) Who determines the face value of my Sy Smith ticket?The artist, venue, or promoter determines the face value of your Sy Smith ticket. TicketSupply.com does not play any role in determining face values of Sy Smith or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) Do you have cheap tickets for Sy Smith events?Yes, TicketSupply.com offers a wide selection of cheap tickets for Sy Smith shows. You can search by city, state, or by entering "Sy Smith" in the search box on our web site. If you want to find other concert events, go to the concert section of our web site and view the selection of cheap tickets available.