FAQ
1) What do I do if the Tchaikovsky Spectacular start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Tchaikovsky Spectacular event. They would be happy to let you know of any changes to the Tchaikovsky Spectacular event.
2) I think I may have received the wrong Tchaikovsky Spectacular tickets. What do I do?It is rare that a buyer will receive the wrong Tchaikovsky Spectacular tickets, but accidents can happen. If you believe that you have received the incorrect Tchaikovsky Spectacular tickets, please contact the ticket broker that is listed on your Tchaikovsky Spectacular receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Tchaikovsky Spectacular tickets are in a better section, then the ticket broker might have decided to upgrade your Tchaikovsky Spectacular tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Tchaikovsky Spectacular tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
3) Where does TicketSupply.com get the Tchaikovsky Spectacular tickets it offers for sale?The Tchaikovsky Spectacular tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Tchaikovsky Spectacular tickets are authentic and valid for entry!
4) How do I know if the Tchaikovsky Spectacular event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Tchaikovsky Spectacular event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Tchaikovsky Spectacular event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
5) Help!!! I lost my Tchaikovsky Spectacular tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Tchaikovsky Spectacular tickets. You can contact the ticket broker to see if he or she can have the venue resend the Tchaikovsky Spectacular tickets. However, there are no guarantees so it is important that you keep the Tchaikovsky Spectacular tickets safe once you receive them. You can find your Tchaikovsky Spectacular ticket broker's information on your receipt that was emailed to you.