FAQ
1) Help!!! I lost my Tesseract tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Tesseract tickets. You can contact the ticket broker to see if he or she can have the venue resend the Tesseract tickets. However, there are no guarantees so it is important that you keep the Tesseract tickets safe once you receive them. You can find your Tesseract ticket broker's information on your receipt that was emailed to you.
2) Is there a guarantee for the delivery of your Tesseract tickets?You will be notified of the approximate ship date after you order. Typically Tesseract tickets are shipped within 1 business day but there may be cases where the hard rock & metal tickets are not shipped right away. We guarantee that your Tesseract tickets will arrive to you in time for the event. If it is not possible to get your Tesseract tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the hard rock & metal event.
3) How do I make sure that the Tesseract discount code is properly applied to my hard rock & metal order?All of our tickets are offered at discounted prices. However, if a Tesseract discount code was provided, simply enter it in the proper area at checkout. Once you enter the Tesseract discount code, scroll up and verify that the discount code was applied for your Tesseract tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) I love hard rock & metal events! What are the prices of the tickets for Tesseract in my area?The prices for Tesseract are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to hard rock & metal; here you will then look for the Tesseract listed. Tesseract ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Tesseract tickets.
5) I want to attend the Tesseract event in several cities. Can I view the entire Tesseract schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Tesseract tour dates to simplify your shopping experience. Just search Tesseract or browse the concert section for Tesseract. There you will see the Tesseract schedule listed and you'll find the dates that the Tesseract event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Tesseract or been to a concert or hard rock & metal event then feel free to just ask one of our ticket specialists.