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FAQ
1) What do I do if the The Backyard Band start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the The Backyard Band event. They would be happy to let you know of any changes to the The Backyard Band event.
2) Why are there sometimes fees charged for picking up The Backyard Band tickets?Last minute The Backyard Band orders may be subject to an additional fee because of the logistics of getting your The Backyard Band tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) How do I make sure that the The Backyard Band discount code is properly applied to my rap & hip hop order?All of our tickets are offered at discounted prices. However, if a The Backyard Band discount code was provided, simply enter it in the proper area at checkout. Once you enter the The Backyard Band discount code, scroll up and verify that the discount code was applied for your The Backyard Band tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) Do you provide any guarantees for my The Backyard Band tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your The Backyard Band tickets will be authentic and that you will receive them in time to attend the The Backyard Band event. If the The Backyard Band tickets are hard tickets, they will be mailed to you. If The Backyard Band tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
5) What do I do if I never received or I accidentally deleted the email needed to print my The Backyard Band tickets?If you did not receive the email needed to print your The Backyard Band tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Backyard Band receipt. They can resend the The Backyard Band tickets for you. If you are unable to find your rap & hip hop ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.