FAQ
1) When do the tickets for The Casualties go on sale? Check the The Casualties event schedule on our site. In many cases, tickets have already gone on sale for this alternative event and are available to purchase on the The Casualties page. Use our site to get your The Casualties tickets now at the lowest prices available. Don't hesitate or you might miss seeing this landmark concert event!
2) I think I may have received the wrong The Casualties tickets. What do I do?It is rare that a buyer will receive the wrong The Casualties tickets, but accidents can happen. If you believe that you have received the incorrect The Casualties tickets, please contact the ticket broker that is listed on your The Casualties receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the The Casualties tickets are in a better section, then the ticket broker might have decided to upgrade your The Casualties tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Casualties tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) What do I do if my order for The Casualties tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for The Casualties tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Casualties order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Casualties tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Casualties tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
4) How do I find parking information, security procedures, and the The Casualties gate opening times for the venue?The best way to get the most accurate and updated The Casualties event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the The Casualties event. The representative will also be able to provide you with the The Casualties gate/door opening times. In most cases, this The Casualties event information will also be available on the venues web site.
5) Why isn't my name displayed on my The Casualties tickets?You are purchasing these The Casualties tickets from a ticket broker who has obtained them for you from someone who couldn't attend the The Casualties event. Since the concert venue only scans the ticket barcodes, the name on the The Casualties ticket is irrelevant. It should not prevent you from seeing The Casualties and experiencing the full alternative event.