FAQ
1) I think I may have received the wrong The Church tickets. What do I do?It is rare that a buyer will receive the wrong The Church tickets, but accidents can happen. If you believe that you have received the incorrect The Church tickets, please contact the ticket broker that is listed on your The Church receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the The Church tickets are in a better section, then the ticket broker might have decided to upgrade your The Church tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Church tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
2) What do I do if my order for The Church tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for The Church tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Church order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Church tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Church tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) Why isn't my name displayed on my The Church tickets?You are purchasing these The Church tickets from a ticket broker who has obtained them for you from someone who couldn't attend the The Church event. Since the concert venue only scans the ticket barcodes, the name on the The Church ticket is irrelevant. It should not prevent you from seeing The Church and experiencing the full alternative event.
4) Where can I find the cheapest tickets to see The Church in my area?The cheapest tickets to see The Church in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where The Church will be and ordering through our site is fast and convenient. Buy your The Church tickets and you will not be sorry because concert events are so much fun and you will pay less than on other sites selling alternative tickets.
5) How do I find parking information, security procedures, and the The Church gate opening times for the venue?The best way to get the most accurate and updated The Church event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the The Church event. The representative will also be able to provide you with the The Church gate/door opening times. In most cases, this The Church event information will also be available on the venues web site.