FAQ
1) What do I do if the The Curious Incident of the Dog in the Night-Time event that I had tickets for is postponed and rescheduled but I cannot go?If the The Curious Incident of the Dog in the Night-Time event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Curious Incident of the Dog in the Night-Time tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Curious Incident of the Dog in the Night-Time schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Curious Incident of the Dog in the Night-Time events and can not issue any refunds for these. If there is no rescheduled date and the The Curious Incident of the Dog in the Night-Time event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I never received or I accidentally deleted the email needed to print my The Curious Incident of the Dog in the Night-Time tickets?If you did not receive the email needed to print your The Curious Incident of the Dog in the Night-Time tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Curious Incident of the Dog in the Night-Time receipt. They can resend the The Curious Incident of the Dog in the Night-Time tickets for you. If you are unable to find your west end ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
3) What do I do if my order for The Curious Incident of the Dog in the Night-Time tickets has not been confirmed by the ticket broker?If the west end ticket broker has not confirmed your order for The Curious Incident of the Dog in the Night-Time tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Curious Incident of the Dog in the Night-Time order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Curious Incident of the Dog in the Night-Time tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Curious Incident of the Dog in the Night-Time tickets, we will try to find those with a similar price and location. However, supply and demand for west end events dictate price and location so there are no guarantees.
4) What do I do if the west end event that I have tickets for is cancelled and no replacement The Curious Incident of the Dog in the Night-Time event is scheduled?We suggest calling your ticket broker that was listed on your The Curious Incident of the Dog in the Night-Time order receipt. You may need to return the The Curious Incident of the Dog in the Night-Time tickets to receive a full refund. If you have received your The Curious Incident of the Dog in the Night-Time tickets electronically, you do not need to return them. The west end ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What if the The Curious Incident of the Dog in the Night-Time event is postponed?If the The Curious Incident of the Dog in the Night-Time event is postponed, your The Curious Incident of the Dog in the Night-Time tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your The Curious Incident of the Dog in the Night-Time tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your The Curious Incident of the Dog in the Night-Time tickets.