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FAQ
1) Do you provide any guarantees for my The Damnwells tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your The Damnwells tickets will be authentic and that you will receive them in time to attend the The Damnwells event. If the The Damnwells tickets are hard tickets, they will be mailed to you. If The Damnwells tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) I think I may have received the wrong The Damnwells tickets. What do I do?It is rare that a buyer will receive the wrong The Damnwells tickets, but accidents can happen. If you believe that you have received the incorrect The Damnwells tickets, please contact the ticket broker that is listed on your The Damnwells receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the The Damnwells tickets are in a better section, then the ticket broker might have decided to upgrade your The Damnwells tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Damnwells tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) I ordered my The Damnwells tickets. When will they ship?Once you have ordered your The Damnwells tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your The Damnwells tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the The Damnwells event!
4) As a buyer of The Damnwells tickets, what are my responsibilities?TicketSupply.com requires all The Damnwells ticket buyers to review and understand that all sales are final and that The Damnwells ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your The Damnwells tickets will be good for the rescheduled date.
5) Is there a guarantee for the delivery of your The Damnwells tickets?You will be notified of the approximate ship date after you order. Typically The Damnwells tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your The Damnwells tickets will arrive to you in time for the event. If it is not possible to get your The Damnwells tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.