FAQ
1) What do I do if my order for The DeLeons tickets has not been confirmed by the ticket broker?If the latin ticket broker has not confirmed your order for The DeLeons tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The DeLeons order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The DeLeons tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The DeLeons tickets, we will try to find those with a similar price and location. However, supply and demand for latin events dictate price and location so there are no guarantees.
2) Do you have The DeLeons event tickets?Yes, TicketSupply.com offers tickets for The DeLeons at the lowest prices available. You can easily search our site by typing "The DeLeons" in the search box. Or you can browse to that page directly by visiting concert and then clicking latin. This will allow you to view the entire inventory of low-priced The DeLeons tickets; you can even view seat information for each The DeLeons ticket, which allows you to make the most informed purchasing decision to see your latin event!
3) Why are there sometimes fees charged for picking up The DeLeons tickets?Last minute The DeLeons orders may be subject to an additional fee because of the logistics of getting your The DeLeons tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What do I do if the The DeLeons event that I had tickets for is postponed and rescheduled but I cannot go?If the The DeLeons event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The DeLeons tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The DeLeons schedule to reflect the new date. TicketSupply.com is not responsible for postponed The DeLeons events and can not issue any refunds for these. If there is no rescheduled date and the The DeLeons event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) How do I find parking information, security procedures, and the The DeLeons gate opening times for the venue?The best way to get the most accurate and updated The DeLeons event details is to contact venue directly. A latin representative will be able to direct you to find more information about parking and any relevant security details for the The DeLeons event. The representative will also be able to provide you with the The DeLeons gate/door opening times. In most cases, this The DeLeons event information will also be available on the venues web site.