FAQ
1) What do I do if the The Feel Trip event that I had tickets for is postponed and rescheduled but I cannot go?If the The Feel Trip event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Feel Trip tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Feel Trip schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Feel Trip events and can not issue any refunds for these. If there is no rescheduled date and the The Feel Trip event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I never received or I accidentally deleted the email needed to print my The Feel Trip tickets?If you did not receive the email needed to print your The Feel Trip tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Feel Trip receipt. They can resend the The Feel Trip tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) Is there a guarantee for the delivery of your The Feel Trip tickets?You will be notified of the approximate ship date after you order. Typically The Feel Trip tickets are shipped within 1 business day but there may be cases where the other concert tickets are not shipped right away. We guarantee that your The Feel Trip tickets will arrive to you in time for the event. If it is not possible to get your The Feel Trip tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other concert event.
4) Can my The Feel Trip tickets be sent to an address other than my billing address?The Feel Trip tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some The Feel Trip ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific The Feel Trip tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "The Feel Trip"). Or, you can locate all performers at a particular concert venue and choose that way.