FAQ
1) What do I do if I received an error message when placing my The Gruffalo's Child ticket order?If you see an error message when you are placing your order for The Gruffalo's Child tickets, check to make sure that the details you provided on the The Gruffalo's Child order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the musical & play event that I have tickets for is cancelled and no replacement The Gruffalo's Child event is scheduled?We suggest calling your ticket broker that was listed on your The Gruffalo's Child order receipt. You may need to return the The Gruffalo's Child tickets to receive a full refund. If you have received your The Gruffalo's Child tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the The Gruffalo's Child event in several cities. Can I view the entire The Gruffalo's Child schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the The Gruffalo's Child tour dates to simplify your shopping experience. Just search The Gruffalo's Child or browse the theater section for The Gruffalo's Child. There you will see the The Gruffalo's Child schedule listed and you'll find the dates that the The Gruffalo's Child event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen The Gruffalo's Child or been to a theater or musical & play event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my The Gruffalo's Child tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for The Gruffalo's Child, or any other, tickets. However, TicketSupply.com verifies that all The Gruffalo's Child tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I ordered my The Gruffalo's Child tickets. When will they ship?Once you have ordered your The Gruffalo's Child tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your The Gruffalo's Child tickets using the website link and/or contact your ticket broker for more information. We guarantee that your musical & play tickets will arrive in time for the The Gruffalo's Child event!