FAQ
1) What do I do if I received an error message when placing my The Heavy ticket order?If you see an error message when you are placing your order for The Heavy tickets, check to make sure that the details you provided on the The Heavy order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) As a buyer of The Heavy tickets, what are my responsibilities?TicketSupply.com requires all The Heavy ticket buyers to review and understand that all sales are final and that The Heavy ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your The Heavy tickets will be good for the rescheduled date.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "The Heavy"). Or, you can locate all performers at a particular concert venue and choose that way.
4) How are The Heavy ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. The Heavy tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the The Heavy ticket prices.
5) I bought The Heavy tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our The Heavy ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.