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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my The Independents tickets?If you did not receive the email needed to print your The Independents tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Independents receipt. They can resend the The Independents tickets for you. If you are unable to find your hard rock & metal ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the The Independents event that I had tickets for is postponed and rescheduled but I cannot go?If the The Independents event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Independents tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Independents schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Independents events and can not issue any refunds for these. If there is no rescheduled date and the The Independents event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for The Independents tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for The Independents tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Independents order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Independents tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Independents tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
4) Do you have The Independents event tickets?Yes, TicketSupply.com offers tickets for The Independents at the lowest prices available. You can easily search our site by typing "The Independents" in the search box. Or you can browse to that page directly by visiting concert and then clicking hard rock & metal. This will allow you to view the entire inventory of low-priced The Independents tickets; you can even view seat information for each The Independents ticket, which allows you to make the most informed purchasing decision to see your hard rock & metal event!
5) What do I do if I received an error message when placing my The Independents ticket order?If you see an error message when you are placing your order for The Independents tickets, check to make sure that the details you provided on the The Independents order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.