FAQ
1) Who determines the face value of my The Jayhawks ticket?The artist, venue, or promoter determines the face value of your The Jayhawks ticket. TicketSupply.com does not play any role in determining face values of The Jayhawks or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) Do you provide any guarantees for my The Jayhawks tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your The Jayhawks tickets will be authentic and that you will receive them in time to attend the The Jayhawks event. If the The Jayhawks tickets are hard tickets, they will be mailed to you. If The Jayhawks tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Are the listed prices for The Jayhawks tickets different from their face value?In most cases, the listed price will be different from the face value of the The Jayhawks tickets. The posted price for these The Jayhawks tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the The Jayhawks tickets. Buyers may pay more or less than face value for their The Jayhawks tickets.
4) How can I find accessible seating tickets to see The Jayhawks?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your The Jayhawks order. Please contact our phone ticket specialists and see how we can help you find the best alternative tickets for The Jayhawks. We'll be waiting to hear from you!
5) What do I do if the alternative event that I have tickets for is cancelled and no replacement The Jayhawks event is scheduled?We suggest calling your ticket broker that was listed on your The Jayhawks order receipt. You may need to return the The Jayhawks tickets to receive a full refund. If you have received your The Jayhawks tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.