FAQ
1) How do I find the seats for The Lil' Smokies tickets?On the page containing The Lil' Smokies ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the The Lil' Smokies seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the The Lil' Smokies ticket notes.
2) Can my The Lil' Smokies tickets be sent to an address other than my billing address?The Lil' Smokies tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some The Lil' Smokies ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific The Lil' Smokies tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) I think I may have received the wrong The Lil' Smokies tickets. What do I do?It is rare that a buyer will receive the wrong The Lil' Smokies tickets, but accidents can happen. If you believe that you have received the incorrect The Lil' Smokies tickets, please contact the ticket broker that is listed on your The Lil' Smokies receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the The Lil' Smokies tickets are in a better section, then the ticket broker might have decided to upgrade your The Lil' Smokies tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Lil' Smokies tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "The Lil' Smokies"). Or, you can locate all performers at a particular concert venue and choose that way.
5) As a buyer of The Lil' Smokies tickets, what are my responsibilities?TicketSupply.com requires all The Lil' Smokies ticket buyers to review and understand that all sales are final and that The Lil' Smokies ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any country & folk ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your The Lil' Smokies tickets will be good for the rescheduled date.