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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my The Midnight Players tickets?If you did not receive the email needed to print your The Midnight Players tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Midnight Players receipt. They can resend the The Midnight Players tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the The Midnight Players event that I had tickets for is postponed and rescheduled but I cannot go?If the The Midnight Players event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Midnight Players tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Midnight Players schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Midnight Players events and can not issue any refunds for these. If there is no rescheduled date and the The Midnight Players event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if I received an error message when placing my The Midnight Players ticket order?If you see an error message when you are placing your order for The Midnight Players tickets, check to make sure that the details you provided on the The Midnight Players order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the other concert event that I have tickets for is cancelled and no replacement The Midnight Players event is scheduled?We suggest calling your ticket broker that was listed on your The Midnight Players order receipt. You may need to return the The Midnight Players tickets to receive a full refund. If you have received your The Midnight Players tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) Who determines the face value of my The Midnight Players ticket?The artist, venue, or promoter determines the face value of your The Midnight Players ticket. TicketSupply.com does not play any role in determining face values of The Midnight Players or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.