FAQ
1) How do I find the seats for The Motels tickets?On the page containing The Motels ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the The Motels seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the The Motels ticket notes.
2) What do I do if my order for The Motels tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for The Motels tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Motels order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Motels tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Motels tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) Where does TicketSupply.com get the The Motels tickets it offers for sale?The The Motels tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your The Motels tickets are authentic and valid for entry!
4) What do I do if the The Motels event that I had tickets for is postponed and rescheduled but I cannot go?If the The Motels event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Motels tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Motels schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Motels events and can not issue any refunds for these. If there is no rescheduled date and the The Motels event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if I never received or I accidentally deleted the email needed to print my The Motels tickets?If you did not receive the email needed to print your The Motels tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Motels receipt. They can resend the The Motels tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.