FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "The Omega Moos"). Or, you can locate all performers at a particular concert venue and choose that way.
2) What do I do if my order for The Omega Moos tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for The Omega Moos tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Omega Moos order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Omega Moos tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Omega Moos tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) I ordered my The Omega Moos tickets. When will they ship?Once you have ordered your The Omega Moos tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your The Omega Moos tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the The Omega Moos event!
4) How can I get aisle seats to see The Omega Moos?For any tickets, including those to see The Omega Moos, aisle seats are a hot item. If any The Omega Moos ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the The Omega Moos tickets. Buyers should read the information listed in the ticket posting details (under the The Omega Moos specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the The Omega Moos seats are not located on an aisle.
5) I bought The Omega Moos tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our The Omega Moos ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.