FAQ
1) Do you provide any guarantees for my The Protomen tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your The Protomen tickets will be authentic and that you will receive them in time to attend the The Protomen event. If the The Protomen tickets are hard tickets, they will be mailed to you. If The Protomen tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Can my The Protomen tickets be sent to an address other than my billing address?The Protomen tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some The Protomen ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific The Protomen tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) How can I get aisle seats to see The Protomen?For any tickets, including those to see The Protomen, aisle seats are a hot item. If any The Protomen ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the The Protomen tickets. Buyers should read the information listed in the ticket posting details (under the The Protomen specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the The Protomen seats are not located on an aisle.
4) Are the listed prices for The Protomen tickets different from their face value?In most cases, the listed price will be different from the face value of the The Protomen tickets. The posted price for these The Protomen tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the The Protomen tickets. Buyers may pay more or less than face value for their The Protomen tickets.
5) What if the The Protomen event is postponed?If the The Protomen event is postponed, your The Protomen tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your The Protomen tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your The Protomen tickets.