FAQ
1) Do you provide any guarantees for my The Samples tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your The Samples tickets will be authentic and that you will receive them in time to attend the The Samples event. If the The Samples tickets are hard tickets, they will be mailed to you. If The Samples tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) What do I do if I never received or I accidentally deleted the email needed to print my The Samples tickets?If you did not receive the email needed to print your The Samples tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Samples receipt. They can resend the The Samples tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) How can I get aisle seats to see The Samples?For any tickets, including those to see The Samples, aisle seats are a hot item. If any The Samples ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the The Samples tickets. Buyers should read the information listed in the ticket posting details (under the The Samples specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the The Samples seats are not located on an aisle.
4) Is there a guarantee for the delivery of your The Samples tickets?You will be notified of the approximate ship date after you order. Typically The Samples tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your The Samples tickets will arrive to you in time for the event. If it is not possible to get your The Samples tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
5) Help!!! I lost my The Samples tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your The Samples tickets. You can contact the ticket broker to see if he or she can have the venue resend the The Samples tickets. However, there are no guarantees so it is important that you keep the The Samples tickets safe once you receive them. You can find your The Samples ticket broker's information on your receipt that was emailed to you.